Solum Health Privacy Policy & SMS Terms of Service
1. Introduction
Solum Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information, including information related to SMS communications.
By using our services, you agree to the collection and use of your information in accordance with this policy.
2. Personal Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and mailing address.
- Health Information: Relevant medical information required for scheduling, patient intake, and communication with healthcare providers.
- Device & Usage Data: IP address, browser type, and usage behavior on our website.
- Communication Data: SMS messages, emails, and other interactions with Solum Health.
3. How We Use Your Information
We use your information to:
- Provide and improve our services.
- Process and manage patient intake, scheduling, and documentation.
- Communicate with you via SMS for appointment scheduling, reminders, post-visit instructions, lab notifications, and billing notifications.
- Comply with legal and regulatory requirements.
5. Who We Share Your Information With
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with:
- Healthcare providers and partners as necessary for patient care.
- Service providers who assist with communication, appointment scheduling, and document processing.
- Legal and regulatory authorities as required by law.
6. How to Access and Manage Your Information
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with:
- You can update your contact information by contacting us at support@getsolum.com.
- To stop receiving SMS messages, reply STOP to any message.
7. Privacy Policy Updates
We may update this policy from time to time. Any changes will be posted at https://www.getsolum.com/privacy.
Solum Health SMS Terms of Service
By opting into SMS from Solum Health, you agree to the following terms:
- You consent to receive appointment scheduling, reminders, post-visit instructions, lab notifications, and billing alerts via SMS.
- Message frequency may vary.
- Message and data rates may apply.
- For assistance, reply HELP or visit https://www.getsolum.com.
- Your SMS consent is not shared with third parties or affiliates for marketing purposes.
- For full details, see our Privacy Policy at https://www.getsolum.com/privacy and Terms of Service.
