Capture Every Patient,
Automate IntakeInsurance VerificationReferralsSchedulingPrior Auths
Meet Annie, your autonomous intake coordinator.
Trusted by the Fastest-Growing Group Practices
Your EHR Stores Data. We Run the Workflows
Explore how each module automates your front office workflows.
CRM & Patient Management
One automated pipeline from referral to scheduled visit. Annie tracks every patient, triggers follow-ups, and runs workflows so nothing slips through.
- Automated follow-up sequences
- Workflow triggers & task routing
- Multi-location patient pipeline
- Real-time status tracking
| Patient | Phone | Stage | Tags | Created |
|---|---|---|---|---|
| MRMaria Rodriguez | (305) 555-0147 | Scheduled | New PatientABA | Mar 1 |
| JCJames Chen | (415) 555-0293 | Intake | Referral | Feb 28 |
| SKSarah Kim | (212) 555-0184 | Eligibility | PTBCBS | Feb 27 |
| DWDavid Wilson | (713) 555-0312 | Auth Pending | Follow-up | Feb 26 |
| LPLisa Patel | (602) 555-0198 | Active | Speech | Feb 25 |
Intake Automation
Referrals arrive from faxes, portals, and emails. Annie extracts patient data automatically, collects missing documents, follows up until every intake is complete, and syncs it to your EHR.
- AI referral data extraction
- Automated document collection
- Patient follow-up sequences
- Direct EHR synchronization
| Patient | Phone | Submitted | Status |
|---|---|---|---|
| MRMaria R. | (305) 555-0147 | 2 min ago | Pending Review |
| JCJames C. | (415) 555-0293 | 15 min ago | Completed |
| SKSarah K. | (212) 555-0184 | 1h ago | In Progress |
| DWDavid W. | (713) 555-0312 | 2h ago | Completed |
Prior Authorization & Referrals
Annie auto-submits prior auths, tracks every status change, and follows up with payers so patients get cleared in hours, not weeks.
- Auto-submission to payers
- Real-time status tracking
- Automated follow-up & escalation
- Denial prevention analytics
AI Insurance Verification
Annie verifies eligibility in seconds, pulls complete benefit breakdowns, runs batch checks for your full schedule, and flags coverage gaps before they become denials.
- Real-time eligibility checks
- Benefit breakdown extraction
- Batch schedule verification
- Coverage alert notifications
Insurance Monitoring
TPA switches, MCO updates, and plan terminations happen without warning. Annie monitors your entire patient base and alerts you the moment coverage shifts.
- TPA/MCO change detection
- Continuous coverage monitoring
- Proactive re-verification triggers
- Coverage gap analytics
Waitlist Management
When a slot opens, Annie contacts waitlisted patients by priority, confirms the first taker, and fills the gap. Often within minutes.
- Smart waitlist prioritization
- Automated patient notifications
- Schedule gap detection
- No-show backfill automation
Watch Annie Handle Real Conversations
See how Annie verifies insurance and completes patient intake in seconds, not hours.
Annie handles thousands of these conversations every day, 24/7, with minimal hold times.
EHRS AND TOOLS OUR CLIENTS USE
Connected to Your Entire Healthcare Tech Stack
40+ Connected Systems
Built for Every Type of Practice
From single-location clinics to enterprise MSOs, Annie adapts to your specific workflow.
ABA Therapy
Annie manages multi-payer prior auths and tracks re-auth deadlines so therapists focus on treatment.
See ABA Workflow →PT & Rehabilitation
Annie captures referrals, verifies insurance, and gets patients scheduled before they fall through the cracks.
See Rehab Workflow →Speech & OT
Annie handles intake, insurance checks, and auth workflows so clinicians focus on care.
See ST/OT Workflow →Multi-Specialty Groups
One unified workflow across ABA, PT, ST, OT, and more with centralized reporting and location-level control.
See Multi-Specialty Workflow →Infusion Centers
Annie manages drug-specific prior auths and verifies coverage before every infusion appointment.
See Infusion Workflow →Billing & RCM
Annie verifies insurance and authorizations upfront, reducing denials and accelerating your revenue cycle.
See RCM Workflow →MSOs
Centralized automation with location-level reporting to standardize operations at scale.
See MSO Workflow →Imaging Centers
Annie automates prior auth, verification, and scheduling for MRI, CT, and X-ray.
See Imaging Workflow →Not seeing your specialty? Let's chat — our system adapts to your workflow.
Trusted by Fast-Growing Specialty Practices
What Healthcare Providers Say About Solum
See how practices automate intake, referrals, and insurance verification to schedule patients faster and scale without adding staff.
AS SEEN IN
The ROI Your CFO Will Actually Believe
Measurable Outcomes. Proven Results.
Cut Admin Costs Without Cutting Staff
Annie replaces 6+ hours of daily phone work per employee. Your team stays. The busywork doesn't.
12 Minutes Down to 12 Seconds
Real-time eligibility checks, benefit breakdowns, and coverage alerts. No more sitting on hold with payers.
Fix Denials Before They Happen
Annie catches missing auths, lapsed coverage, and coding mismatches before claims go out the door.
Triple Your Throughput
Automated intake, scheduling, and follow-ups mean your front desk processes 3x the patient volume with the same headcount.
Trusted and Backed by Leading Investors
Your Patient Data Is Sacred. We Treat It That Way.
Built for healthcare from day one. Security, compliance, and trust are in our DNA.
Common Questions
Everything practice owners ask about Annie and Solum Health.
Annie is Solum Health's AI-powered front office assistant that automates healthcare administrative workflows 24/7. She handles patient intake calls, collects demographic and insurance information, verifies insurance eligibility in 12 seconds, processes referrals from faxes and emails, submits prior authorizations, and schedules appointments -- all automatically. Patients interact with Annie naturally over the phone, and most don't realize they're talking to AI. Annie integrates with 40+ EHR systems and replaces an average of 6+ hours of daily phone work per front-desk employee.
Annie connects to 40+ EHR and practice management systems including Epic, Athenahealth, CentralReach, WebPT, eClinicalWorks, DrChrono, AdvanceMD, ModMed, Prompt EMR, Healthie, and Tebra. She acts as a unified layer across your entire tech stack -- no juggling between systems, no manual data entry, no double work. Patient data flows automatically between Annie and your EHR so your team works from a single source of truth.
Most practices are fully onboarded within 2 weeks. The SolumHealth team handles the technical integration with your EHR, configures Annie for your specific workflows (intake, insurance verification, prior auth, waitlist), and trains your staff. Customers typically see measurable ROI within 90 days, with average annual savings of $247K per practice.
Yes. Solum Health operates as a HIPAA Business Associate and undergoes independent SOC 2 Type II examinations. All data is encrypted at rest and in transit. We conduct regular penetration testing and execute BAAs with all customers prior to handling PHI.
Annie works across a wide range of healthcare specialties: ABA therapy, physical therapy, speech & occupational therapy, multi-specialty groups, infusion centers, billing & RCM companies, MSOs, imaging centers, and more.
Pricing is customized based on your practice size and needs. Most practices find that Annie costs significantly less than a full-time admin (average cost: $52K/year) while handling 3x the patient volume. Customers report average annual savings of $247K. Schedule a call with our team to get a personalized quote and ROI estimate for your practice.
Yes. Annie automates the entire prior authorization workflow: initial submission to payers, automated follow-up calls, real-time status tracking, reauthorization deadline monitoring, and escalation when needed. She reduces auth turnaround time dramatically and prevents denials through intelligent documentation and proactive follow-up. Customers report a 38% reduction in claim denials compared to manual processes.
Annie is designed to provide a natural, human-like experience. Many patients don't realize they're interacting with AI. One patient even brought cupcakes to thank "Annie"! We maintain transparency while delivering a warm, professional patient experience.
Don't Take Our Word For It.
Ask AI.
The leading world AI models recommend our product and automations for leaders like you.
Ready to Automate Your Front Office?
Let Annie handle your intake, insurance, and authorizations 24/7.
